[{"@context":"https:\/\/schema.org\/","@type":"Article","@id":"https:\/\/www.nobaf.sk\/ako-zvysit-zapojenie-chatbot-na-vasich-strankach\/#Article","mainEntityOfPage":"https:\/\/www.nobaf.sk\/ako-zvysit-zapojenie-chatbot-na-vasich-strankach\/","headline":"Ako zv\u00fd\u0161i\u0165 zapojenie Chatbot na va\u0161ich str\u00e1nkach","name":"Ako zv\u00fd\u0161i\u0165 zapojenie Chatbot na va\u0161ich str\u00e1nkach","description":"Ak chcete vidie\u0165 v\u0161etky v\u00fdhody chatovania na va\u0161om webe, mus\u00edte zaisti\u0165, aby va\u0161e publikum sa c\u00edti pohodlne v rozhovore s robotmi. Vyzer\u00e1 to \u0165a\u017ek\u00e9, nie? V skuto\u010dnosti v\u00f4bec nie je. […]","datePublished":"2019-08-11","dateModified":"2019-08-11","author":{"@type":"Person","@id":"https:\/\/www.nobaf.sk\/author\/devene\/#Person","name":"devene","url":"https:\/\/www.nobaf.sk\/author\/devene\/","identifier":1,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/b74f056f0354b8ee50fcd0e6106aa964423477cb93024726458fce7ffd63d5d8?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/b74f056f0354b8ee50fcd0e6106aa964423477cb93024726458fce7ffd63d5d8?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"nobaf.sk","logo":{"@type":"ImageObject","@id":"\/logo.png","url":"\/logo.png","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.nobaf.sk\/wp-content\/uploads\/img_a305545_w16834_t1567004761.jpg","url":"https:\/\/www.nobaf.sk\/wp-content\/uploads\/img_a305545_w16834_t1567004761.jpg","height":0,"width":0},"url":"https:\/\/www.nobaf.sk\/ako-zvysit-zapojenie-chatbot-na-vasich-strankach\/","about":["Online"],"wordCount":393,"articleBody":"Ak chcete vidie\u0165 v\u0161etky v\u00fdhody chatovania na va\u0161om webe, mus\u00edte zaisti\u0165, aby va\u0161e publikum sa c\u00edti pohodlne v rozhovore s robotmi. Vyzer\u00e1 to \u0165a\u017ek\u00e9, nie? V skuto\u010dnosti v\u00f4bec nie je. Existuje nieko\u013eko jednoduch\u00fdch sp\u00f4sobov, ako prin\u00fati\u0165 pou\u017e\u00edvate\u013eov za\u010da\u0165 konverz\u00e1ciu s t\u00fdmto mal\u00fdm boxom v rohu va\u0161ich str\u00e1nok.Tu je n\u00e1vod, ako zv\u00fd\u0161i\u0165 zapojenie chatu.Propagujte digit\u00e1lnych asistentov namiesto \u201echatbotov\u201cChatboty sa m\u00f4\u017eu javi\u0165 ako ve\u013emi obmedzen\u00e9, napr\u00edklad z\u00e1kladn\u00e9 roboty s konzervovan\u00fdmi odpove\u010fami. Z tohto d\u00f4vodu sa pou\u017e\u00edvatelia nemusia v\u00f4bec ob\u0165a\u017eova\u0165 s interakciou s va\u0161im chatom; ak predpokladaj\u00fa, \u017ee v\u00e1\u0161 chatbot dok\u00e1\u017ee odpoveda\u0165 iba na z\u00e1kladn\u00e9 \u010dast\u00e9 ot\u00e1zky a niekedy im nem\u00f4\u017ee dobre odpoveda\u0165.\u00a0 Ak teda chcete zv\u00fd\u0161i\u0165 anga\u017eovanos\u0165 chatu, mus\u00edte namiesto toho propagova\u0165 digit\u00e1lneho asistenta.Digit\u00e1lny asistent neodpoved\u00e1 iba na jednoduch\u00e9 ot\u00e1zky. Namiesto toho zlep\u0161uje cel\u00fd z\u00e1\u017eitok z\u00e1kazn\u00edka.Pridajte do chatu \u201e\u013eudsk\u00fa tv\u00e1r\u201cMnoho pou\u017e\u00edvate\u013eov uprednost\u0148uje hovori\u0165 so skuto\u010dn\u00fdm \u010dlovekom. Pod\u013ea prieskumu spolo\u010dnosti eMarketer, osem z\u00a0desiatich respondentov z USA uviedlo, \u017ee aj ke\u010f sa technol\u00f3gia zlep\u0161uje, bud\u00fa chcie\u0165 komunikova\u0165 so skuto\u010dnou osobou. T\u00fdmto krokom d\u00e1te pou\u017e\u00edvate\u013eovi pocit, akoby hovoril so skuto\u010dnou osobou, aj ke\u010f nejde o re\u00e1lnu \u013eudsk\u00fa tv\u00e1r.Pon\u00fakajte osobn\u00e9 sk\u00fasenostiV\u010faka prisp\u00f4soben\u00fdm sk\u00fasenostiam sa z\u00e1kazn\u00edci c\u00edtia by\u0165 cenn\u00fdmi a d\u00f4le\u017eit\u00fdmi, tak\u017ee sa \u010dastej\u0161ie vracaj\u00fa na va\u0161e webov\u00e9 str\u00e1nky. Pod\u013ea RetailDive sa a\u017e 63 percent spotrebite\u013eov zauj\u00edma o personalizovan\u00e9 odpor\u00fa\u010dania a sk\u00fasenosti. S\u00a0chatovac\u00edm okienkom by ste teda mali poskytova\u0165 osobn\u00e9 sk\u00fasenosti.Prisp\u00f4sobte sa e\u0161te viac pomocou historick\u00fdch pou\u017e\u00edvate\u013esk\u00fdch \u00fadajov, ako je ich hist\u00f3ria objedn\u00e1vok, aby ste z\u00e1kazn\u00edkom poskytli vynikaj\u00face slu\u017eby. Napr\u00edklad prem\u00fd\u0161\u013eajte o dod\u00e1vke pizze. Chatbot na rozvoz pizze by sa mohol pozrie\u0165 na to, \u010do si u\u017e\u00edvate\u013e naj\u010dastej\u0161ie objedn\u00e1va, pam\u00e4ta\u0165 na t\u00fato \u010dast\u00fa objedn\u00e1vku a pon\u00faknu\u0165 mu, aby si ju znova automaticky objednal.                                                                                                                                                                                                                                                                                                                                                                                        4.8\/5 - (5 votes)        "},{"@context":"https:\/\/schema.org\/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Ako zv\u00fd\u0161i\u0165 zapojenie Chatbot na va\u0161ich str\u00e1nkach","item":"https:\/\/www.nobaf.sk\/ako-zvysit-zapojenie-chatbot-na-vasich-strankach\/#breadcrumbitem"}]}]